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Salesforce.com Winter '15 Sandbox Preview Instructions

Salesforce.com Winter '15 Sandbox Preview Instructions

The salesforce.com Winter '15 release is quickly approaching, and soon you'll be able to take advantage of exciting new features and functionality! If you are a Sandbox customer, you have the opportunity to get early access to Winter ‘15 in your Sandbox and test new customizations and features before your... Read More»

Salesforce Adoption: Is Your CEO Complaining About Your Salesforce Adoption Rate?

Salesforce Adoption: Is Your CEO Complaining About Your Salesforce Adoption Rate?

If you’ve got a story of how Salesforce has positively changed your business, your website, or even your life, please fill out this form to be featured in one of our customer stories. If chosen, we'll share your story on our blog and across our social channels! Is Your Business... Read More»

The Surprise Business Value Gained from Connecting Products to the Cloud

The Surprise Business Value Gained from Connecting Products to the Cloud

Over the past several months, working with Salesforce customers connecting devices and products to their business, I have heard a recurring theme: there is a “surprise” business benefit from connecting devices to Salesforce. As Salesforce becomes the business engine that powers the Internet of Things for these customers, they are... Read More»

Stop Clogging Your Funnel with Bad Leads

Stop Clogging Your Funnel with Bad Leads

Attracting the wrong kind of clients to your business is like dumping trash into your sales funnel. Soon, it gets so clogged that you can’t move the right kind of clients through it. There’s so much wrong with the traditional sales funnel, and it’s gotten worse in Sales 2.0. In... Read More»

2 Essential Tips for Small Business CRM

2 Essential Tips for Small Business CRM

If your small business is using (or considering) a cloud-based customer relationship management system like Salesforce, these two tips. 1. Phone leads are considered the most important leads, so don’t rely on voicemail. The majority of small business owners and their partners and employees still rely on their cell phones... Read More»

Employee Communities: The Exciting Future of HR

Employee Communities: The Exciting Future of HR

The world is more connected than ever before. Digital, mobile, and social applications have changed the way employees go about their daily activities. They are using social media to get information, answers, and advice for products and services. They are using mobile devices to be productive wherever they are. And... Read More»

10 Tips for Growing Your Career from Salesforce.com’s Woman of the Month

10 Tips for Growing Your Career from Salesforce.com’s Woman of the Month

The salesforce.com Woman of the Month campaign turns the spotlight on the amazing women who help make salesforce.com the World’s Most Innovative Company and one of the best places to work. Honorees are nominated by fellow employees and selected by a dedicated committee that works to ensure a variety of... Read More»

Customer Service, CRM, Customer Experience—What's the Difference?

Customer Service, CRM, Customer Experience—What's the Difference?

Customer service, strategic customer service, CRM, and customer experience: these terms are often used interchangeably. In fact, they imply very different concepts and roles within your company. As you move down the list of terms, an executive creates greater opportunities to take the lead in customer engagement while enhancing their... Read More»

3 Secrets for Creating a Stellar Sales Development Engine

3 Secrets for Creating a Stellar Sales Development Engine

Russ Hearl, head of Sales Development at DoubleDutch, recently joined App Talks to share how he started and scaled his sales development team from zero to 35 in under 18 months, and helped drive incredible growth for the company. DoubleDutch is a high-growth tech company that powers private mobile apps... Read More»

Winner Take All: 4 Tips for Navigating the New Sales Landscape

Winner Take All: 4 Tips for Navigating the New Sales Landscape

In competitive environments, maximizing profits is crucial to success. This holds true in every industry—but recent trends have particularly important implications for sales operations. An emerging purchasing trend—which is as troubling as it is exciting—is the effort by large companies to reduce their number of suppliers. These organizations have specialists... Read More»