When account planning at Salesforce we work to balance the territories among our sales representatives. This way we cover all the gaps, maintain a high morale, and ultimately drive more wins. Cover the gaps – to help develop your team Our balancing act starts with segmentation. It’s important to divide... Read More»

by Andrew O’Driscoll, CEO and Founder of Clear Task. See Andrew analyze the topic in this video. Five Steps to Running Your Entire Business in the Cloud I founded Clear Task 8 years ago to help companies move to the cloud, which at the time was in its infancy. Through... Read More»

William Tyree is CMO of RingDNA Conventional wisdom holds that revenue-per-sales-rep is the only metric that ultimately matters in sales management. But sales process optimization is all about identifying key strengths and coalescing your team into an efficient selling machine. In other words, management is about coaching your team to... Read More»

I don’t know of a sales organization anywhere that isn’t scrambling to find an edge to help them drive more business and close more deals in today’s highly uncertain economy. Everyone I know is pulling out all the stops and working harder. That certainly goes with the territory these days,... Read More»

In a world where new tech startups appear on the landscape seemingly every hour, it’s important to pick the brains of successful entrepreneurs and see just how they’ve realized their small business success stories and stood out from the pack. Brian Spaly – CEO of Trunk Club Frustrated at trying... Read More»

Tweets of the Week is a blog post series highlighting our amazing online community. Our goal is to share the best tips, show you the topics the community discussed this week, and introduce you to new community members you should be following. The trick is to get them drinking that... Read More»

Wendy Weiss, The Queen of Cold Calling™, is a keynote speaker at this year’s Data.com Connect Annual Rainmaker Event. In the 20+ years that I have been working with sales professionals one of the biggest mistakes I see over and over and over again are sales professionals that spend far... Read More»

Mobile customer service is no longer “a nice to have,” but a “must-have” for support organizations who want to deliver superior service. This gives customers the ability initiate a service request from their smartphone, whether that means logging a case, starting a live chat, or even co-browsing with an agent.... Read More»

Starting and growing a business can be equal parts exhilarating and stressful. On the one hand, there is no feeling like being your own boss, but on the other, there is no bigger stresser than knowing that failure has a considerable personal cost. In order to give you a hand... Read More»

What keeps CMOs up at night? “The pace of change,” says Doug Bewsher, Chief Marketing Officer for salesforce.com. “The pace of change for marketers is quickening, forcing marketing leaders to listen and respond more nimbly to stay connected with their always-on customers, partners and channel.” The role of CMO is... Read More»