Archives

Zimmer Raises the Bar with Next Generation iPad App

In healthcare, accessible and qualityinformation is critical to creating superior patient outcomes. Just ask any orthopedic surgeon, who must regularly rely upon knowledge of the latest techniques and solutions to restore mobility, alleviate pain and improve quality of life for patients worldwide. Many turn to Zimmer, one of the orthopedic... Read More »

Five Tips for Effectively Resolving Customer Issues via Social Channels

The following is a guest post by Bianca Buckridee, Assistant Vice President, Social Media Engagement at SunTrust The client story I talked about in my Revolution YouTube interview with Brian Solis – the one about the mother who was unaware that her teenager was tweeting – is just one example... Read More »

D&B Data is Now Live in Data.com

In September, we launched Data.com with the vision of bringing together the best sources of business information for all of our customers. With D&B data now live directly in salesforce.com, we have taken a huge step forward in achieving that goal. With this update, we are now providing high quality... Read More »

2011: SOCIAL Goes Mainstream

2011 was a banner year for social media. Social tools and the individuals who used them took center stage in major headline events throughout the year and proved beyond a doubt that social media is not just about entertaining and informing, its about connecting like-minded people across the globe, powering... Read More »

Chatter Mobile: Best iPhone Business App in 2011

Normally we aren’t ones to brag (okay, so maybe that's not an entirely honest statement), but we are very pleased that Apple named Salesforce Chatter the best of the iPhone business category in the App Store Rewind 2011! The AppStore Rewind 2011 represents the best content and apps, based on... Read More »

#Cloudforce Japan 2011 – Rebroadcast

Chairman and CEO Marc Benioff delivered two keynotes, broadcast in English and Japanese, from Cloudforce Japan December 14 and 15, 2011. He was joined by special guests and 10,000+ registered attendees who gathered to learn how companies can transform themselves into social enterprises with social, mobile and open cloud computing.... Read More »

Salesforce.com Launches AppExchange Mobile, a Marketplace for the Mobile Enterprise

Chances are you are reading this blog post on a mobile device. I say that because this is being posted while a lot of you are sitting at Cloudforce New York in the Javits Center waiting for Marc Benioff’s keynote to start. Mobile devices have become our main method for... Read More »

Watch Cloudforce 2011 NYC LIVE TODAY!

Today CEO Marc Benioff and special guests from Accenture, GE Capital, Burberry, Google, LinkedIn, Comcast, and Facebook and more—plus 9,000+ salesforce.com experts, customers, and partners will gather in New York City for Cloudforce NYC to unveil the next big thing for the Social Enterprise. Join us to learn how you... Read More »

Video: Dunkin' Donuts Transforms Into a Social Enterprise

The following is a guest post by Tyler Cyr, Web Communications Manager at Dunkin' Brands. Dreamforce 2011 was the occasion for the second gathering of the salesforce.com Social Advisory Board. As part of the meeting, I was interviewed by Brian Solis for his Revolution YouTube series. We spoke a lot... Read More »

Business Data, It Shouldn’t be this Hard

Everyone who has invested any money in deploying CRM applications (like salesforce.com) understands that their ROI will be heavily impacted by the actual quality of the data in the system. "Garbage in, garbage out" is an expression we all can identify with, yet many of you are still struggling to solve this problem. Why is it that it's easy to find good third party data sources but it's really challenging to make that data work seamlessly within your applications and business process flows. Read More »