Successforce Blog Comments http://blogs.salesforce.com/crmsuccess/ en-us 2007-08-07T16:35:58+00:00 David Cromartie comments on "Get Your Free Copy of AppExchange for Dummies" http://blogs.salesforce.com/crmsuccess/2006/01/get_your_free_c_1.html#c0020048130 Please send me the free copy of AppExchange for Dummies..… David Cromartie Please send me the free copy of AppExchange for Dummies..… David Cromartie

]]> David Cromartie 2006-07-21T07:08:52+00:00 David Cromartie comments on "Get Your Free Copy of AppExchange for Dummies" http://blogs.salesforce.com/crmsuccess/2006/01/get_your_free_c.html#c0020047712 Please send me the free copy of AppExchange for Dummies..… David Cromartie Please send me the free copy of AppExchange for Dummies..… David Cromartie

]]> David Cromartie 2006-07-21T07:08:52+00:00 Anna Kraulis comments on "Get Your Free Copy of AppExchange for Dummies" http://blogs.salesforce.com/crmsuccess/2006/01/get_your_free_c_1.html#c0020048129 Please send me the free copy of AppExchange for Dummies. Please send me the free copy of AppExchange for Dummies.

]]> Anna Kraulis 2006-07-20T21:29:31+00:00 Anna Kraulis comments on "Get Your Free Copy of AppExchange for Dummies" http://blogs.salesforce.com/crmsuccess/2006/01/get_your_free_c.html#c0020047710 Please send me the free copy of AppExchange for Dummies. Please send me the free copy of AppExchange for Dummies.

]]> Anna Kraulis 2006-07-20T21:29:31+00:00 Spazure comments on "Converting Date/Time function output into HH:MM:SS" http://blogs.salesforce.com/crmsuccess/2006/04/converting_date.html#c0020047783 You could always work with closed date and created date, if youd prefer. Thats a bit more complicated, but do-able. My blog has several variations of date and date/time formulas at http://www.ihatethebus.com. You could always work with closed date and created date, if you'd prefer. That's a bit more complicated, but do-able. My blog has several variations of date and date/time formulas at http://www.ihatethebus.com.

]]> Spazure 2006-07-17T09:23:47+00:00 Spazure comments on "Converting Date/Time function output into HH:MM:SS" http://blogs.salesforce.com/crmsuccess/2006/04/converting_date_1.html#c0020048201 You could always work with closed date and created date, if youd prefer. Thats a bit more complicated, but do-able. My blog has several variations of date and date/time formulas at http://www.ihatethebus.com. You could always work with closed date and created date, if you'd prefer. That's a bit more complicated, but do-able. My blog has several variations of date and date/time formulas at http://www.ihatethebus.com.

]]> Spazure 2006-07-17T09:23:47+00:00 Darren comments on "New Service and Support Process Map" http://blogs.salesforce.com/crmsuccess/2006/07/new_service_and_1.html#c0020048221 Thanks Larry that sounds like a step in the right direction. Thanks Larry that sounds like a step in the right direction.

]]> Darren 2006-07-16T17:43:01+00:00 Darren comments on "New Service and Support Process Map" http://blogs.salesforce.com/crmsuccess/2006/07/new_service_and.html#c0020047803 Thanks Larry that sounds like a step in the right direction. Thanks Larry that sounds like a step in the right direction.

]]> Darren 2006-07-16T17:43:01+00:00 Tim Fields comments on "Get Your Free Copy of AppExchange for Dummies" http://blogs.salesforce.com/crmsuccess/2006/01/get_your_free_c.html#c0020047709 Please send me the free copy of AppExchange for Dummies. Please send me the free copy of AppExchange for Dummies.

]]> Tim Fields 2006-07-16T08:27:25+00:00 Tim Fields comments on "Get Your Free Copy of AppExchange for Dummies" http://blogs.salesforce.com/crmsuccess/2006/01/get_your_free_c_1.html#c0020048128 Please send me the free copy of AppExchange for Dummies. Please send me the free copy of AppExchange for Dummies.

]]> Tim Fields 2006-07-16T08:27:25+00:00 Larry Robinson comments on "New Service and Support Process Map" http://blogs.salesforce.com/crmsuccess/2006/07/new_service_and.html#c0020047802 The key feature that will help us support ITIL will be case hierarchy relationships. The ability to have parent and child cases. I expect this by middle of next year. The key feature that will help us support ITIL will be case hierarchy relationships. The ability to have parent and child cases. I expect this by middle of next year.

]]> Larry Robinson 2006-07-14T16:43:30+00:00 Larry Robinson comments on "New Service and Support Process Map" http://blogs.salesforce.com/crmsuccess/2006/07/new_service_and_1.html#c0020048220 The key feature that will help us support ITIL will be case hierarchy relationships. The ability to have parent and child cases. I expect this by middle of next year. The key feature that will help us support ITIL will be case hierarchy relationships. The ability to have parent and child cases. I expect this by middle of next year.

]]> Larry Robinson 2006-07-14T16:43:30+00:00 Mandy comments on "Integrating Google Maps with Salesforce.com" http://blogs.salesforce.com/crmsuccess/2005/02/integrating_goo_1.html#c0020047884 Wow! I could actually see the aerial view of my house, not very clear though. I shudder to think how this could be misused. Wow! I could actually see the aerial view of my house, not very clear though. I shudder to think how this could be misused.

]]> Mandy 2006-07-14T10:37:21+00:00 Mandy comments on "Integrating Google Maps with Salesforce.com" http://blogs.salesforce.com/crmsuccess/2005/02/integrating_goo.html#c0020047460 Wow! I could actually see the aerial view of my house, not very clear though. I shudder to think how this could be misused. Wow! I could actually see the aerial view of my house, not very clear though. I shudder to think how this could be misused.

]]> Mandy 2006-07-14T10:37:21+00:00 Darren Cunningham comments on "Service and Support Dashboard on the AppExchange" http://blogs.salesforce.com/crmsuccess/2006/06/service_and_sup.html#c0020047793 Thanks for posting this Jamie. Ive recently joined Salesforce to focus on product management for dashboards and reporting and am very interested in hearing peoples feedback on our current capabilities. I would also like to encourage people to share what theyve built as well as any general analytics best practices that are followed to achieve CRM success. Please drop me a line if youd like to discuss. Another interest I have is in learning about how you may want to work with our analytics and other BI tools in your organization. Darren Thanks for posting this Jamie. I've recently joined Salesforce to focus on product management for dashboards and reporting and am very interested in hearing people's feedback on our current capabilities. I would also like to encourage people to share what they've built as well as any general analytics best practices that are followed to achieve CRM success. Please drop me a line if you'd like to discuss. Another interest I have is in learning about how you may want to work with our analytics and other BI tools in your organization.

Darren

]]> Darren Cunningham 2006-07-14T08:14:50+00:00