Category: Customer Stories

Over the holidays, my daughter reminded me that I promised to teach her how to build a mobile app. So I told her to grab her laptop, I'd grab mine, and app building we would go. Minutes 1-2 First, we had to come up with an idea for what the... Read More»

As we gear up for Dreamforce and make plans to spend quality time with customers, industry analysts, prospects and investors, it’s easy to forget that prior to the 2011 Dreamforce Hackathon, RingDNA wasn’t yet a product - it was just a vision. The Vision I dreamed of transforming business telephony... Read More»

Customer loyalty is the key to profitability. The reason is simple. It costs more–geometrically more–to acquire a new customer than to keep a current one. Without customer loyalty, customers leave. Then you can end up sacrificing as much as a third of your sales year just to get your numbers... Read More»

I was amazed at how salesforce.com allowed someone like me, with no experience in coding, to create complicated and robust business processes. After going through an administrator training class, it really clicked with me. Not only could this great tool be used to make my employees' lives easier, but it... Read More»

What do diamonds, energy and electronics have in common? They are at the center of the business models of three Salesforce.com customers that use our products and platform to connect their customers, employees, partners, and even products in revolutionary ways. Over the past few months, our film and broadcast team... Read More»

Salesforce and Heroku partner Code for America's fellowship deadline is July 31. Developers, designers and researchers from across the country are placed for a one year work term alongside city officials in order to build apps and solve local problems. For more on the program visit http://codeforamerica.org/fellows Read More»

Cloud computing and 311 solutions free government agencies to handle citizen complaints with better, faster results. And with their age-old reputation for long lines and red tape, who's complaining? Find out how government organizations are taking advantage of Salesforce Mobile Tools in an upcoming webinar, where industry innovators, Anthony Grieco,... Read More»

Leading enterprise like Groupon.com and K12.com have made some amazing transformations to their telesales operations using Salesforce. Here are my top five takeaways from their success and how they've leveraged Salesforce to achieve it. Read More»

As a salesforce.com employee, some of the most exciting moments at Dreamforce for me were when I heard how other companies use our products to succeed. Here is a selection of some of the most remarkable and inspiring stories of innovation we heard this year: Virgin America makes your flight... Read More»

Without a doubt, Dreamforce 2012 was an experience like no other and much of it was brought to life by the salesforce.com customers, who shared their stories of innovation and social transformation. However, technology alone is not transforming these businesses. More often than not, customer success is driven by the... Read More»