Category: Platform

Andy Baer is a 30-year veteran of the IT sector, including more than five years spent as the CIO of Comcast Cable. There he was responsible for transforming the communication company’s IT strategy across all of its customer care, front line employee support, and corporate systems, by introducing cutting-edge solutions... Read More»

Genesys Chief Information Officer Jeff Haslem faced a unique opportunity when he joined the organization in July 2012. Not only had there not been a CIO in place for many years, there was no internal IT team. Over 18 months, Haslem moved the customer experience technology leader from legacy on-premise... Read More»

The launch of the Apple Watch caused a flurry of conversations. Blog posts rolled, articles were written, and Twitter was abuzz with #AppleWatch. And with good reason! Wearable devices are on track to revolutionize the way we live. Soon, at the flick of a wrist, we’ll be notified of flight... Read More»

For the second consecutive year, Gartner has recognized Salesforce as a leader in their recently released Magic Quadrant for Enterprise Application Platform as a Service (aPaaS) report. A recognition within the report calls out Salesforce1 Platform’s trusted reputation within the PaaS landscape. Gartner’s Magic Quadrants are based on rigorous analysis,... Read More»

The world has changed. Things are moving faster and people are more connected than ever before. Driving much of this innovation are the cloud, mobile, and social applications that consume our personal lives. A significant byproduct of this change is a new emerging workforce — one that expects to use... Read More»

CROSSMARK is a U.S.-based sales and marketing service organization with roughly 35,000 employees. The company works with retail and consumer product companies to reach consumers along their journey, from product discovery, to in-store experience, to purchase, to loyal customers. Since joining CROSSMARK last year, SVP and CIO Mike Anderson has... Read More»

The AppExchange has 2,600+ apps that are guaranteed slam dunks for productivity and can drive all kinds of wins for your business. While you’re waiting for March Madness to start, see which apps made it to our Super Six—and feel free to hum “We are the Champions” while you read.... Read More»

Mobile and social have become a way of life. This true is for how we both communicate and manage our everyday tasks. Having similar options for how we work only makes more and more sense. David Baker, VP of IT for St. Joseph Health, recognized this and set out to... Read More»

For the clients of Project Open Hand, food is more than one of life’s necessities — it’s medicine. The iconic San Francisco nonprofit is dedicated to feeding some of the Bay Area’s most vulnerable citizens, primarily serving senior in need as well as the critically ill. Project Open Hand maintains... Read More»

The Salesforce1 Platform is the world’s #1 enterprise cloud platform. With Force.com for building employee applications, and Heroku for creating amazing customer apps, the technology empowers developers to deliver solutions faster than ever before. Jon Sigler is an expert in declarative development for all environments. After 13 years at Microsoft,... Read More»